Privacy Policy

This privacy notice discloses the privacy practices for www.thepreparedpineapple.com (the ‘Site’). This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Please read through the content of this Privacy Policy carefully and ensure that you understand it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using the website at www.thepreparedpineapple.com immediately.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

You may also provide information to us by subscribing to our email list or requesting information through our contact form. Personal information also includes any comments, images, documents or videos that you provide or share on our website or any of our pages or other online platforms.

We will not sell or rent this information to anyone. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We collect Device Information using the following:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Privacy Policy: How Do We Use Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We will use your information to contact you, provide specified services that you request from us, to raise awareness about recent business-related developments, or to provide you with information or event details that we feel may be of relevance or interest to you.

We also use your personal data to personalize your experience on our digital platforms and our interactions with you.

Does The Prepared Pineapple Ltd share personal information with anybody else?

We respect your right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, except to external service providers who have been engaged by us to assist in the provision of services to our clients and customers. For example, we use Teachable to power our online programme –you can read more about how Teachable uses your Personal Information here: https://www.teachable.com. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We will only disclose personal information that the service provider needs to undertake that function or activity, and we require external service providers to agree to keep your personal information secure and we enter into confidentiality agreements for this purpose.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We sometimes share your anonymized data with Third Party advertisers, so that they can better target their advertising to you and other customers.

We will never sell, rent, loan or share your personal data with a third party for the purpose of marketing activity of any nature, unless you have provided us with explicit permission to do so.

How we use your data to personalise your experience

We use the data we collect about you from different sources to try to understand more about you and your preferences, so that we can personalise your experience. We use data that you have directly given to us as well as data we have obtained from your online activities, such as interactions with marketing emails or activities on our website (including the use of Cookies).

We use this data to personalise your experience in the following ways:

To identify your likes and dislikes, so that in future we send you news and offers that are more interesting to you (e.g. for specific programmes)
To understand more about your preferences and purchasing habits, so that we can match you with similar customers and use this to offer you and other customers more relevant products and services. Sometimes we use third party systems or tools to help with this.
To show you more relevant advertising online

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by visiting their sites:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your rights and how to manage the marketing communications you receive

You have several rights regarding your data which include:

The right to access your data
The right to rectify your data, if you believe there is an error such as the spelling of your name
The right to delete your data or restrict their use
The right to object to certain uses of your data

Should you wish to exercise any of these rights, please email us with the subject “data access” and e-mail it to info@thepreparedpineapple.com. We will deal with data access requests promptly and in any event within a month of receiving it, or (if later) from the day any information requested to confirm the requester’s identity is obtained. In rare cases, when the request is particularly complex or numerous this deadline may be extended by a further two months (in which case we will let you know within one month). This service is free unless the request is manifestly unfounded or excessive.

We may send you marketing communications by email if you have opted in to receive such emails (e.g. at the point of purchase), or if you have recently opened one of our marketing emails and have not told us that you no longer wish to receive marketing emails.

You have the right to opt out of receiving future marketing communications at any time and can do so by clicking the unsubscribe link in any email that we have sent you. Alternatively, you can email info@thepreparedpineapple.com to ask to be removed from our mailing list.

Please note that if you tell us that you do not wish to receive marketing communications, you will still receive service emails which are directly related to your reservations or subscriptions.

How and where do we process your information?

Any personal information that we collect will be processed and stored securely. We will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required.

This website is located within and operates from the United Kingdom and the relevant laws of the United Kingdom will apply to all matters arising from your use of this website or in any way connected with this website.

Any personal information that we collect will be held within the UK. If you are accessing this site from outside of the UK, you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and will be processed in accordance with the laws of the UK which may be less stringent than the legal requirements in your own country.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Security

We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, and any modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet and we are unable to guarantee its security.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@thepreparedpineapple.com